Here are a few customer comments we've received. If you'd like to send us a comment, feel free!
I placed my order on Friday, it was shipped the same day and I received it on Monday. Once again, your promptness in filling orders
is amazing. I have never dealt with another bead supplier whose customer service comes anywhere close to matching yours. I have recommended eebeads to many of my beading friends. i know I can always count on finding most anything I need on your site. The quality is always great and customer service is outstanding.
- Ricki Ayer from Cincinnati, Ohio
You kicked the other guys prices AND without having to order a large quantity!!!! I love your new funky new vintage brass goodies! Side by side...your quality is as good as the same pieces from the other guys. I can't thank you enough for bringing them in. I'm hoping you will add more along this line! I LOVE THEM!!!
- Shelley Holm from Everett, Washington
The gemstones this time were awesome! I also appreciate being able to buy small amounts of the vintage brass to try out in pieces to see how they sell. I do enjoy looking at the designs on your site-many have inspired me to make one for myself (or two if my mom stops by and sees it!)
- Glena Hamilton from Seattle, Washington
I wanted to tell you that eebeads is my favorite bead website. I like the personal feel of your service, the design ideas that are frequently sent via email, and the fact that your website provides the ability to easily go to a design that uses a particular type of bead. Thanks for the great work you & everyone at eebeads does!!
- Colette Christie from Germantown, Tennessee
This is my third order with you guys and I have to say how pleased I am with both your product quality and your amazingly FAST shipping. I placed my order Friday the 26th and within 30 minutes I had gotten a confirmation back that it had shipped already - and I am in Arizona and you are in Pennsylvania and I got it MONDAY!! Amazing.
- Kathie Goff from Tucson, Arizona
Chocolate!!! You sent me chocolate! What a wonderful human being you are!
- Rayne Muzur from Wuerzburg, Germany
just wanted to thank you for the great service on my recent order. loved the personal touch in the package! i'm looking forward to making my earrings and other future projects.
- Stacey Post from Natick, Massachusetts
Incredible! I sent you my order on the 14th and I received it this morning the 15th! It's the quickest I've ever seen since I order on American's sites!
Thanks a lot, I'm happy to have found you and I'm gonna work with you again.
- Dominique Vorger-Levant from Le Pellerin, France
ZOW-E-WOW-WOW!! You are the best! I just ordered a few hours ago and you are shipping out right away!
- LindaLee Morgan from Sharon, Pennyslviania
Beautiful stones unbelievable service and arrived in such a short time. This is my first order but will definately not be the last.
- Annette Dennis from Morphett Vale, South Australia
No matter how big or small my orders are, eebeads has always provided top notch customer service!
- Dawn Bradford from Bath, Maine
Your site was the first jewelry supplier from which I have ordered. Previously, I had only bought beading supplies from popular retail stores, but after the great experience I've had with eebeads.com, I won't be shopping for beading supplies from anywhere else!
- Jessica Rogerson from Wheeling, West Virginia
I LOVE YOUR SITE!!! I have so much fun ordering from your site. I get so excited when my package comes. What more could I ask for? I can't think of anything! Keep up the great work!!!!
- Kathryn Usry from Brandon, Mississippi
The quality of your products & exceptional customer service are the reasons I love to shop at your site. Even though there was a slight error in my order, you corrected it immediately. I LOVE eebeads!!
- Joanne Felman from Kapolei, Hawaii
I Love your site...it is so easy to find what you are looking for and the prices are great. Thank you for making this enjoyable hobby affordable.
- Carol Stone from Port Saint Joe, Florida
Fantastic product and an incredible price! You will receive my repeat business. I'm so thrilled with my purchase.
- Patti Kost from Seattle, Washington
I love how fast the beads get to me, and the quality of the beads is phenomenal. In short, You rock!!!
- Margaret Elizabeth von Wahlde from Morrisville, North Carolina
I had to write and tell you how delighted I am with my recent order from you. Thank you very much for your excellent products, fabulous prices, and fantastic service. My order arrived only 3 days after I made my payment via Paypal!
- Kathryn Hill from Beaverton, Oregon
This was the first time I have ordered from you. It was wonderful. I enjoyed the shopping online and receiving my package in record time. Thank you so much and I will definately be back to shop again!
- Margie N. from Billings, Montana
Your customer service is the best I have encountered. Shipments are promt, always correct and your reps are friendly and most helpful. I have e-mailed "how to" questions and recieved prompt an clear answers.
- Ricki Ayer from Cincinnati, Ohio
Just wanted to drop you a note re: my recent order (and past orders). I'm so happy that I found your site. I love the array of choices you offer, and am always happy when I find a site that offers something that other bead sites don't. I will definitely continue to shop eeBeads. And thanks too for your excellent customer service and
- Carol Perich from Sacramento, California
You guys are great! I can't believe how quickly I received both of my orders! I haven't been able to beat your prices anywhere. Thank you for making my online shopping such a positive experience. Keep up the good work!
- Joan Chandler from Indianapolis, Indiana
dear eebeads, you guys are awesome! not only great prices on the items i wanted but the fastest shipping ever! i was very surprised at how fast i received my items. i'm also very happy with the quality of the items. i'm sure my beading friends will also enjoy the items.
- Julie Van Overloop from Jenison, Michigan
I think eebeads.com is a wonderful source of beads. I can always count on you to get my order in and have it in a couple of days. Thanks so much for having a wonderful product and great customer service.
- Alice from Carpentersville, Illinois
Great communication, super service, fast sipping. Prices that are AWESOME... I resisted ordering from your site for a couple of years... the prices are sooo good, that I was certain your service must be awful. Boy was I wrong! Your store will become a trusted resource. Thank you!!
- Lori from Federal Way, Washington
I get the feeling that yours is a genuinely caring shop (via website). Unlike some other jewlery finding websites that seem to be mostly interested in filling their pockets. Your site, your approach always puts a smile on my face. Thank you for that, eebeads.
- Neomi from Pensacola, Florida
Aloha! I just wanted to let you all know that eebeads rocks my world! I have never been unhappy with an order I have placed! Thank you so much for your quick service and personalized packing slips . . . and the sugar rush with each order! Mahalo nui loa!
- Jenn Martin-Ili from Mililani, Hawaii
I AM THRILLED to have found eebeads. The prices can't be beat! I LOVE the fact that you don't have to by 200 of something in order to get the lower prices like with other beading companies. I also purchased 2 of the bracelet kits and they were SOOOO EASY to put together! Perfect!
- Shannon M. from Kansas City, Missouri
You are WAY FAST! And, I LOVE the ease of finding projects that I like and being able to click one button and purchase all the supplies I need!
- Erin Allport from Hanover, Pennsylvania
Other sites I went to just did not have what I wanted. Love your shop,very easy to get around.
- Sharon Vandergraaf from Florida
All products were wonderful. As always love doing busy with your company.
- Karen Watson from Lisbon, New Hampshire
I order from several different online bead shops, but I consistently find myself coming back to your site. Your prices, selection and shipping turnaround times are well above par. I don't know how you do it, but shipping is scary fast! I've had a great experience every single time! Keep
- Maryjoy True from Hebron, Kentucky
I really feel like part of your big family. I can't imagine any other bead supplier could be as friendly or as good as you all are.
- Betty H. Pinion from Crosby, Texas
I have ordered from other sites in the past and none compare to eebeads! You are fast, accurate, and very personable. You answer email questions quickly and in a professional yet friendly manner. It is obvious that you care about the customer and the products equally. Most sites have automated responses to emails. Your concern for the customer is highly appreciated.
- Karen Carl from Manteca, California
I placed an order at 10:30 Tuesday morning and in the mail on Thursday there it was. Wow!!!!! I have placed several orders and have been well pleased with all of them. the quality is especially good. When I called for help you were especially helpful in all my questions and I did have a lot of them.
- Martha Manges and Lisa Livensparger from Edon, Ohio
I really like your site and your products. I was not expecting my order until next week and it got here today!!! I am sitting here surrounded by my treasures and justa lovin it!
- Gail Morozoff from San Antonio, Texas
I just wanted to let you know how much I LOVE your jewelry ideas! I had some free time last night and started looking through the idea section and couldn't help but order some supplies to make a few! Now I can't wait to get some time to look again - and order again!
- Missi Fugazzotto from New Tripoli, Pennsylvania
Ordering from your site is easy and fun. The shipment arrived at the speed of light, with everything accurate and well packed. Thanks for another great experience shipping with you.
- Pam Sass from Maple Grove, Minnesota
Received my order today, quickly-as usual-and had to let you know how much I appreciate your customer service and the quality of your beads. I have ordered from other sites and wait far too long to receive inferior products. So much fun is packed into every envelope.
- Diane Robinson from West Lafayette, Indiana
You have SO much more to choose from and the prices are GREAT. And your ideas for designs are awesome. This is now my second order in a week that I have placed. I placed a new order yesterday morning and by the end of the day I received a confirmation email stating that my order had been processed and shipped. This is phenomenal.
- Tamika DeShields from Farmington Hills, Michigan
I just received my order and I can't tell you how pleased I am! Everything was just as described yet better than I expected. I feel as if I got a bonus by ordering from you in that what I received far outweighed what I spent. Now honestly, how many times can you say that after purchase?
- Mike White from Odessa, Texas
I love your site. It's like the three bears. Not to big, not to little. Just right. You have everything I need and you ship overnight. The whole enchalada.
- Marsha Goldblatt from Norristown, Pennsylvania
I couldn't have asked for better service! I have already shared yourcompany with so many of my friends! Thank you so much for giving your company a heart. It's nice to know that there are companies who really take customer satisfaction seriously. You are a true gem!
- Angela Mendoza from Norman, Oklahoma
Thanks for the great order last time. The items were incredible for the price. This is a fantastic company. I actually recommended you guys to a group of 4 fellow beaders who were in (a bead store chain) the other day wondering a good place to find an organized selection of glass and original beads at a great price.
- Nikki Bowdoin from Barnesville, Georgia
I must tell you something, I just love your store, I just cant get enough of your stuff. And it is great quality and everything I get I love... Never once have I ever been disappointed... It must show, I just placed another order today...
- Wendy Kitterle from Plattsburgh, New York
I received my little package in the mail only 3 days after placing my order. I can't begin to tell you how excited I was but then I opened it and I was absolutely ecstatic! Thank you so much for not only value but quality.
- Yanick Smith from Copperas Cove, Texas
This was my first experience with eebeads and I m SO impressed! My order shipped on the same day it was placed. The beads are gorgeous--can't wait to "dig in" when I get the chance. Keep up the awesome work--I'll definitely be buying again!!
- Connie Gottshall from Lewisburg, West Virginia
I love the fact that you can add multiple items to your cart at one time, this makes it so much easier to shop. Your I.T. person had it going on.
- Kira Higginbotham from Elm Grove, Louisiana
I just had to write and tell you how impressed I am with your company. I have found the service you give outstanding! Other online and catalog suppliers have lost my orders, sent the wrong items, sent inferior items, and so on.
- Mary Demick from Silver Spring, Maryland
Just wanted to let you know how much I love your beads! I have placed a few orders over the last few months, and I have to say, how great your service is. I am so surprised how fast I receive my order, and most of all, what a lovely selection of beads you have! I know longer want to shop any place else!
- Beverly Watson from Rohnert Park, California
I have been ordering here for the past 4 months and I love the service all 5 times I ordered, it's great!!!
- Jennifer Stilley from Copperas Cove, Texas
Your service is impeccable and the prices are excellent! I am a forever customer of eebeads and highly recommend it to everyone! Thanks!
- Melissa Taylor from Pomaria, South Carolina
You have a fabulous selection, wonderful customer service and super fast shipping. I love the ideas as well and have made some of them. Sometimes it's just good to look to get some inspiration for beads I already have.
- Maggie Zieg from Wiscasset, Maine
I love your site! Your shipping is super fast. I have received 2 orders from you in the time that I am still waiting for 1 order that I ordered at the same time from another company.
- Laura Landers from Roby, Texas
I am so happy with my order ! The value, the speed of delivery, the precious tiny ziplocks the beads came in (saves me from having to repackage in order to fit in my storage system). I would highly recommend your company.
- Janet Dawson from Paradise, California
I received your order so fast my head was spinning!
- Stacy Nelson from Mattituck, New York
Great choices, good pricing, good quality low shipping costs; but I like your company because I receive my order quicker!
- Joanne Jones from USAF Academy, Colorado
Your customer service was excellent! The shipment was here way faster than I thought it would be. I will certainly buy from eebeads.com again!
- Crystal Wohl from Bismarck, North Dakota
Your web site is the best ever for beading supplies. You are so quick in sending orders, accurate in the shipments and personable in your contacts. The quality of your products speaks for itself.
- Jan Nelson from Surprise, Arizona
I enjoy shopping here. The examples you have are a great help. I'm new at this and I am having a lot of fun. Thanks!!
- Della Rose Pereira from California
Talk about efficient!! You guys are on the ball!! This was the quickest delivery I've ever received from any place after ordering on-line. I am so pleased with all the items I requested. The ideas and examples you give on-line are great suggestions for making other jewelry items, I love that idea. Again, thanks so much for everything. You definitely have me as a new customer.
- Patsy Bland from Laurel, Maryland
It has been just over a year since I found you in a magazine and tried you out-a year later and I haven't found anyone better for price or quality-you guys are great!
- Cathy Hanna from Clearwater, Florida
Wow, wow and wow! Just received my first order and it came at the speed of lightening. Never have I had such prompt service, I am delighted. I can hardly wait to start making gifts for my daughters, granddaughters and friends. I think I will become an addict. I am so happy with each item that I ordered and can't wait to get started.
- Diane Hubbard from Otto, North Carolina
I just wanted to let you know that I received my order this weekend, and I am delighted with it! Those are wonderful beads, you packaged them well, and I can't believe how quickly they were sent out. I look forward to ordering from you again in the future.
- Kyallee Dalrymple from Arvada, Colorado
I feel going through you is much better than going through our nearest bead store. The quality was so much better. I will be putting in another order here soon. Thank you for your valuable time!
- Cindy Bond from Clayton, Washington
Just received my first order. The beads are so pretty. I'm brand new to jewelry making, & sure hope I catch on fast! My order was accurate, & I really loved it.
- Darlene Borrego from Nashville, Tennessee
This was my first order and I am totally blown away!!! 2-Day ship time...REALLY!
The beads I ordered were far and away more beautiful than pictured. Needless to
say I will be back again and again....much to my husbands chagrin I'm sure.
- Gayle Beck from Las Vegas, NV
I am SO impressed by the products I bought that I can hardly stand it actually! I am ALWAYS impressed by your attention to detail, superb customer service, and new and unusual additions to your selection. This time, though... I am utterly and exasperatedly in love with the Vintage items I purchased.
- Falc Dakini from Tallahassee, Florida
I placed one very small order with you and am so impressed, I can confidently proclaim myself a new but LOYAL customer. Excellent quality beads, extremely well wrapped beads, packaged, fast/ inexpensive shipping AND personal service! Keep it up! I'm so glad I found you!
- Falc Dakini from Tallahassee, Florida
Your prices are much better than others, and you have a much better selection of the beads I like. I also recieved my package from you today (Feb 7) (after ordering at 10 PM on Feb 5)...another site is in my own state and it took their order 5 days to get to me, both of you used First Class USPS.
- Paige Maxim from Readfield, Maine
You guys ROCK! Great prices and speedy delivery. Thank you for being such a great place to shop.
- Rhonda Hiveley from Oregon
I've ordered several times and I am always impressed with how efficiently and quickly the orders are handled. Happy that I can order smaller quantities from you but still pay reasonable prices. Thanks!!!!!
- Elaine Taylor from Zephyrhills, Florida
I love that when you ship, I get the package 2 days later. Also that the ideas can be shopped for and instructions are given all on one page. No other site lives up to those standards.
- Helen K. from Raleigh, North Carolina
Have been hopping through many other bead sites but none have the prices that you do.
- Cathy H from Clearwater, Florida
Hi eebeads. I sent an order last Friday, and received it on Monday! That's GREAT service. I am very, very, happy with the products that I received. And the prices were good too!!! It's really fun getting a package in the mail. Keep up the good work. I'll be shopping your site more often. A VERY SATISFIED CUSTOMER!
- Nancy Bator from Leavittsburg, Ohio
The web site, prices and selection are great and help me to continue my beading habit during these tough economic times. Thank you for your great customer service.
- Marybeth Moretti from West Chester, Pennsylvania
I love your company. Your mdse is fantastic but more importantly your customer service is beyond words. You and your co-workers have made me feel on numerous occasions that I am your only customer, you are here simply to serve me! I wish all the companies, stores etc...had the same attitude towards their customers as you all do. my one and only return (because of my brain cramp and
nothing you all did) was quick and painless.
- Danni Hurt from Merlin, Oregon
I just wanted to say that my bead order arrived here (Melbourne, Australia) yesterday on the 14th! I ordered it April 9th! How did you get it here so quickly, and with Easter in the middle? Just amazing.
- Wendy Bergamin from Melbourne, Australia
I am absolutely amazed. I placed this order on Thursday, and when I got home Monday, it was sitting here waiting for me! And I'm in France!!! I was trying to figure out who'd be sending me something from Pennsylvania, because I was quite sure it couldn't be my goodies already!
- Martha Ward from Vigneux sur Seine, France
Your quality and prices surpass most sites I have ordered from before. The colors in the site photos are accurate enough to make good choices. I am only a weekend beader, but I am delighted to have found you.
- Janet Whittredge from Ashland, Massachusetts
You guys rock! I placed my order yesterday; got a confirmation email @ 12:15pm and the order was in my mailbox today @ 12:24pm. That's 24 hour
turn around!!!! And the order was perfect...no mistakes, perfect quality! I am so pleased with eebeads.com. If you don't hear from me for a little
while it's because I am busy making jewelry...I'll be back when my supplies run out...
- Rosi McCoy from Wilmington, Delaware
I am addicted to eebeads. I have made several orders in the past two months, and I have been pleased every time with the accuracy and speed that my orders are shipped. I enjoy looking through this website pretty much every other day because there is such a large selection. Thank you!
- Melissa Hayes from Peabody, MA